Requirement:

• Female, age max 24 years old
• Associate Degree from reputable university
• Experience in administration or filling or document controller min 1 year
• Fluent in English both oral and written
• Computer literate

Please send CV in detail to: kiki@iconwork.com or toen@iconwork.com. Details: www.iconwork.com

Requirements:

§         Male/Female, age 30-35 years old

§         Bachelor Degree from reputable university

§         With solid managerial experience in a Customer Service organization for the last 2 years

§         A local of the region who knows the area very well

§         With working knowledge of the Customer Service standards

§         With excellent communication skills

§         Background on Sales and Marketing is an advantage

§         Fluent in English both oral and written

Please submit your CV in detail + recent photo to: toen@iconwork.com or iconwork@cbn.net.id. Details: www.iconwork.com

Job description:

-          Responsibility for day to day management of the contract between Huawei and the customer

-          Represent Huawei interest regarding contractual disputes, claims and variation to negotiate best financial deal

-          Primary point of contract between Huawei and Customer Contract/Procurement Manager

-          Close liaison with internal Huawei departments such as Finance, legal and CEG

-          Close liaison with Huawei project teams to fully understand targets and commitments and support these commitments

-          Lead contract negotiations for additional scope

-          Negotiation and management of contracts with Huawei suppliers and subcontractors

-          Monitoring subcontractor performance and ensuring any penalties are correctly applied

-          Provide advice and recommendations to Huawei contracting/negotiation strategy

Requirement:

-          A fully trained Telecoms Contract Manager with at least 5 years experience managing international projects

-          An excellent understanding of large telecoms project deployments

-          Excellent product knowledge across all domains

-          A proven track record of delivery

-          Excellent negotiation skills

-          Excellent inter personal and communication sills, easily to communicate with the Customer, Project Team, Supplier and Subcontractor at all levels

-          A high level of cultural awareness and experience working in multi cultural terms

-          High level of commercial awareness and a through understanding of financial procurement and legal processes

Please drop CV in detail to: toen@iconwork.com. Details: www.iconwork.com

Job description:

-          Gather and analyze Rep Office’s service requirements from customers, work out the services plan for customers, organize the implementation or technical service business, achieve Rep Office business targets, ensure customer satisfaction level, support market stability and development.

-          Be responsible for implementation of company ‘s delivery and service system in Rep Office, monitoring and controlling the operation of delivery and service system, ensure Rep Office working efficiency in terms of human resources and operation

-          Build engineering delivery platform, by using project management methodology, organize operational implementation plan of engineering delivery, achieve engineering delivery target

-          Establish Rep Office technical support platform and customer’s problem management platform, provide high standard service to the customers, ensure this Rep Office customers’ problems obtained in-time and efficient solution

-          Organize collection, analysis of network equipment running status (including the competitors’ equipment and customers’ requirements, report the analysis result and give suggestions to the company in terms of conditions of equipments and recommended services, help to promote market and product stability

-          Establish Rep Office service sales strategy, in the premise of sustaining customer satisfaction level, achieve Rep Office’s service sales target by using Rep Office’s whole problem

-          Implement performance management and position’s qualifications management according to the relevant company regulations, build a great organization’s atmosphere, enhance staffs’ working passion and professionalism

Requirement:

-          Min 5 years experience in telecommunication industry and 3 years experience in team management

-          Have a good knowledge in telecommunication network; have a great engineering management skill and technical support working experience; have a great experience in customer service, understanding customers’ requirements

-          Posses a great leadership skill; have a good team work and coordination skill

-          Great in management plan, active coordination and utilization in achieving working target

-          Posses a good sense in service criterion and professional skil

Please drop CV in detail to: toen@iconwork.com. Details: www.iconwork.com

Job description:

-          To construct the organization structure and running procedure as the first PIC of Optical & Microwave / VAS / Wireless / Core Network TSD

-          To communicate and guide with the employee about the organization movement, like responsibility and work method. To ensure the business can be launched efficiently via performance management and planning management

-          Be responsible for constructing the resource pool of subcontractor and our own, bring up suitable person for key position

-          To organize or attend important work of representative office and control the risk and key point, like organization movement, important project, network quality guarantee, important upgrade and cutover and so on

-          To communicate routinely with surrounding department, answer the market and service requirement quickly and be responsible for the satisfaction

Requirement:

-          Min 8 years experience in telecom industry about Optical & Microwave / VAS / Wireless / Core Network technical support management aspect

-          Min. bachelor degree in IT background

-          Teamwork, easy going, and cooperative person

-          Determined, can work under great pressure

-          Customer oriented

-          Fluent in English, mandarin is preferred

Please drop CV in detail to: toen@iconwork.com. Details: www.iconwork.com

Job description:

-          Responsible for the delivery result of managed service and customer satisfaction regarding Huawei managed service

-          Responsible for the managed service planning, human resource planning, and service implementation

-          Responsible for the network safety and running stability, responsible for establishment of customer network oriented managed service architecture

-          Responsible for the popularizing and implementation of company operation & managed service process and service criteria

-          Responsible for the contract-based management of managed service delivery; responsible for the solution of customer network problems and the coordination among product teams, responsible for construction and improvement of the capability the SLA-based service delivery

Requirement:

-          Minimum 8 years experience in telecom industry about managed service management or technical support management aspect

-          Bachelor degree in IT background or above

-          Teamwork, easy going and cooperative person

-          Determined, can work under great pressure

-          Customer oriented

-          Fluent in English, mandarin is preferred

Please drop CV in detail to: toen@iconwork.com. Details: www.iconwork.com

Job description:

-          Responsible for setting the objective of the maintenance operation and improving the customer satisfaction

-          Responsible for overall planning of maintenance business, the human resources planning and deployment at Representative Office

-          Responsible for delivery of maintenance service in accordance with contract requirements, responsible for guaranteeing the network security and operation stability, responsible for ensuring the maintenance delivery quality.

-          Responsible for the final resolution of technical issues at Representative Office

-          Responsible for the rational planning and deployment and efficient management of spare parts in Regional Divisions

-          Responsible for the service requirement management and the service delivery for the third-party auxiliary equipment (outsourced equipments) with the service quality guaranteed

-          Responsible for the collection, studies, and the feedback of operator’s maintenance requirements and maintenance model changes

Requirements:

-          Minimum 8 years experience in telecom industry about technical support management aspect

-          Min. bachelor degree in IT background or above

-          Teamwork, easy going and cooperative person

-          Determined, can work under great pressure

-          Customer oriented

-          Fluent in English, mandarin is preferred

Job description:

-          Responsible for successful project delivery, in view of quality, progress and cost

-          Responsible for customer satisfaction in Huawei service project delivery

-          Organize project teams member to fulfill Huawei responsibilities with all due care

-          Organize project team members to fulfill Huawei internal regulations and targets

-          Prepare regular reports, gathering and summarizing data including information updates

-          As the communication bridge between Huawei and customer regarding the professional service / basic service delivery

Requirement:

-          Bachelor / master degree in telecommunication / computer science / engineering, with min GPA 3,2

-          At least 5 years working experience in telecom/ enterprise industry domain.

-          Previous project management experience required, ideally in a service delivery or system/network integration environment

-          Have deep understanding for the whole telecommunication network, including CDMA, GSM, Optical Transmission, Microwave Transmission, Core Network, A & S, etc

-          People management skills / experience, excellent team player

-          Project planning, tracking, financial management skills

-          Strong interpersonal, problem solving, analytical and communication skill

-          Customer negotiation skills

-          Excellent written and verbal communications skills required

Please send update CV in detail to: toen@iconwork.com. Details: www.iconwork.com

Job description:

-          Management of projects by establishing the project team and implementing telecom network projects in various countries

-          Overall project management including client relationship and vendor management, and managing the project Schedule, Budget and Quality

-          End-to-end management of projects, including all aspects of Project Planning, Project Implementation, Project Control, and final delivery of projects meeting customer expectations of Time, Quality and within Budget

-          Management of Human Resources

-          Financial management including project payments and invoicing; project receivables and billings

-          Collaborate with Account Managers and Marketing Management to explore and develop strategies to expand sales/business opportunities

-          Provide project management consultation and training to junior staff members

Requirement:

-          Bachelor’s degree or above in Telecommunication / Electrical / Electronics Engineering or related field of study. MBA holders preferred.

-          Minimum 8 years project management experience in Telecom industry, with at least 3 years as a senior project manager

-          Full knowledge and experience in the application of professional project management methodologies

-          Effective management, negotiation and budget control skills

-          International professional recognized PM certificate, such as PMP, would be desirable;

-          Good Client Management and Relationship Management skills;

-          Able to work independently in a fast-paced changing environment

-          Able to communicate effectively in English, proficiency in Mandarin would be an added advantage

Please submit CV in detail to: toen@iconwork.com. Details: www.iconwork.com

Requirements:

-          Male / Female

-          Bachelor Degree majoring in Statistician/IT/Engineering

-          Min 2 years of works experience in the financial services domain

-          Proficiency in SAS, knowledge of tools like Base SAS/STAT, GRAPH, Enterprise Miner, etc

-          Quick learner with good business understanding

Responsibility:

-          To support all DW MIS requirements

-          Be the owner of codes & queries and handle modifications whenever required

-          Support reporting automation for various busineses

-          Create standardized templates and formats for reporting

Please submit your CV in detail + recent photo to: toen@iconwork.com. Details: www.iconwork.com